Updrap

For Free Shipping:

- Custom Order

Custom Order items are handcrafted in our overseas workrooms. Total Delivery Time for Standard Shipping (7-14 Business days)

- Samples Order

Total Delivery Time for Standard Shipping (5-8 Business days)

Order Processing

All orders are processed and shipped Monday through Friday, excluding major holidays. Orders placed on Saturdays, Sundays or holidays will be processed on the next business day.

All of our panels are sold as singles. If you need a total of 2 panels, you need to add a quantity of 2 panels into your cart.

To ensure accurate measurements, we strongly recommend customizing your curtains after installing the curtain rod or track.
1. First, measure the width of your curtain rod or track, and the height from the rod to the floor / track ring to the floor.
2. Determine the number of panels you need. For windows up to 50 inches, we recommend one panel, though you can choose two panels for symmetry and aesthetics. For windows wider than 50 inches, we suggest using two or more panels.
3. Calculate the width and height of each panel:

• Width =Rod or track width * fullness (we recommend 2x fullness) / number of panels.
• Length= Rod to floor height / track ring to floor height.
  

Please contact us at service@updrap.com. Experienced Customer Service representatives are available Monday to Friday to answer your questions regarding products, measuring and any other aspect of placing your order.

If you have placed an order that you need to cancel, please send us an email at service@updrap.com. Please note, customer service representatives are available to assist you Monday through Friday, between 8:30-17:30, PST.